Terms and Conditions

General Terms and Conditions

The following Terms and Conditions apply to your access to and use of this website, and set our certain terms concerning supply of the product to you. This website is operated by GPC Asia Pacific Pty Ltd (ABN 97 097 993 283) (“We”, “Our” or “Us”)

Orders

When you place an order on Our website, We will confirm receipt of your order by email. Please keep a copy of your order number as a reference for future queries.

We will confirm shipment details within 24 working hours following confirmation of payment.

In certain circumstances we may not be able to fill an order. Including if goods are not available or the delivery address is outside of Australia. We will notify you via email.

Australian Sales Only

We sell and ship Products only within Australia. No deliveries will be made to an address outside of Australia.

Delivery Of Your Products

Delivery time takes up to 10 working days from the date your payment is received. Where possible, we will try to dispatch from a stock location nearest to you in order to reduce the delivery time. The estimated delivery times are in business days (Monday through Friday) excluding Public holidays.

You can track the delivery status of your products at the “Your Account” section of this website. Unless otherwise agreed by us, we will deliver your Products to the address indicated on your Order Confirmation.   Goods will be delivered by courier, and will require signing. The courier will contact you should alternate delivery arrangements be required, including if no-one is available to take delivery of your products at the delivery address.

Please Note:  In some remote/regional areas our carriers can only deliver bulky items to the nearest transport depot.  In these instances you will receive notification that your delivery is available for your collection from the transport depot.


Privacy

This online Privacy Statement is provided to make you aware of how We collect, use and manage the information of visitors to this website. We view the personal privacy of Our users as an important issue, and are committed to maintaining the security of personal information provided to Us by you when accessing and using this website. This statement describes how We treat personal information that We receive through your use of this website.

We may make some third party websites available from hyperlinks in this website. You will need to review the privacy policy of such websites to determine how that third party collects, uses and manages your personal information.

What Information Do We Collect and How Is It Used?

We will collect the personal information requested on this website for the purpose of selling and delivering the products to you, and the provision of associated information and services. We will only use the information you provide Us for this purpose and will not provide the information to third parties other than as necessary to provide the goods or services to you.

If you do not provide Us with the information we request, We may not be able to provide the goods or services to you.

We will only use your information to market further goods or services to you with your consent. If you do not wish to receive marketing information from Us, you can notify Us at privacy@greatwhites.com.au

Cookies

A cookie is a small data file that a website may write to your hard drive when you visit it. A cookie file can contain information, such as a user ID that the website uses to track the pages you have visited. The only personal information a cookie can contain is information you personally supply. A cookie cannot read data off your hard disk or read cookie files created by other websites.

This website uses cookies to track user traffic patterns and to better serve you when you revisit the website. You can set your browser to notify you when you receive a cookie, providing you with the opportunity to either accept or reject it. You can also refuse all cookies by turning them off in your browser.

Security

We take the same security measures to protect personal information from loss, unauthorised access, destruction, misuse, modification or disclosure as we do our own sensitive information.

Updating this Privacy Statement

The content of this Privacy Statement may be updated from time to time, so we suggest that you regularly review it.

Enquiries

Privacy related enquiries can be directed to Us at privacy@greatwhites.com.au

Intellectual Property Rights

Unless otherwise stated, We own, or hold a license to use all copyright in the content of the Site and trade marks used on the Site.

You must not modify, copy, adapt, store in a retrieval system, reproduce, upload, post, transmit, sell, frame or embed in another website or distribute in any way any content contained on or in the Site, except as expressly approved by us in writing or as permitted by law.

Warranty

The light output of Great Whites driving lights is warranted for up to 5 years or 50,000 hours, whichever occurs first. 

All claims under this warranty should be made by returning the product to the place of purchase at your expense, with the detail of the fault, proof of purchase and vehicle fitment details.  If we determined that a Great Whites driving light is defective in materials or workmanship during the warranty period, we will either repair or replace the unit.

This warranty does not apply to failure or damage to a Great Whites driving lights caused by incorrect or faulty fitment, accidental or intentional damage, failure of other products, incorrect application, incorrect voltage, environmental damage, operation of the product outside of its environmental and technical specifications, or repair or modification carried out by anyone other than an authorised repairer.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Replacement Products

Products must be returned whenever we agree to provide you with a refund or replacement. Where We have provisionally determined that a Product is defective, the Product should be returned to Us within 30 calendar days. Where you have received a defective Product due to freight damages, We will pay for returned items if you notify us of your claim within 30 days of delivery.

We’ll contact you to discuss the delivery of the replacement product.

Light output

An LED’s functional life is rated up to a point where the LED has reached 30% lumen depreciation. After 50,000 hours, the LED would still be operational, but at a decreased lumen output of 70%.

Local laws

Local laws may regulate the use of driving lights on motor vehicles travelling on public roads. It is recommended that you check relevant laws prior to installing your new Great Whites.

GPC Asia Pacific Pty Ltd. ABN 97 097 993 283 51-57 Qantas Dr, Brisbane Airport QLD 4007 AUSTRALIA Phone +61 7 3358 9400